Application Management

PRODATIS combines competencies and experience in handling processes of enterprise resource planning (ERP), customer relationship management (CRM) as well as enterprise content management (ECM) with modern cloud computing services.

Well-functioning and secure software applications are a requirement for efficient business processes in any company today. Operating and managing IT infrastructures is not part of most companies’ core competencies and it is very cost-intensive and binds a lot of personnel besides. The alternative: professional application management in combination with cloud computing services from PRODATIS.

Invest in your core business and pass on the responsibilities of managing IT infrastructures and applications to an experienced partner.

PRODATIS operates IT infrastructures in its own cloud, the data center in Dresden, Germany or within a “private cloud” in your location. Functions of the infrastructure, operating systems, databases and applications are monitored according to individual service level agreements (SLAs). With our application management services, we are providing targeted user support for the systems that are part of our professional responsibility. A 24/7 hotline further secures business critical processes right up to the locations of users. Utilize the PRODATIS team’s experience in operating complex IT environments in combination with competencies of consultants in standard processes like accounting, warehousing, sales, manufacturing and customer management.

Your Benefits

  • reduced costs for IT infrastructure with cloud computing
  • concentration on core processes
  • more flexibility in adjusting to future requirements
  • better service
  • support from industry and technology experts

What We Offer

  • installation, operation and application support all from one source
  • flexible service level agreements (SLAs) exactly to your requirements
  • broad service portfolio from server and network to the application
  • services for standard applications of Microsoft, Oracle, ELO and many more
  • services for customer-specific applications

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